Retail Supply Chain Software

2025 Supply Chain Compass: How Supply Chain Leaders Are Navigating Complexity

In this survey of nearly 700 businesses, we asked supply chain leaders about their ambitions, fears, goals and strategies. Find out the overall direction of the industry, the state of the art of supply chain management, why optimism remains strong and which key actions are being prioritized to achieve strategic goals like building resilience, implementing new technology, and becoming more sustainable.

Beyond Silos: Evolving to an Enterprise Supply Chain

Incisiv explores the significant transformation underway in modern supply chains, detailing the shift away from fragmented processes and point solutions to more agile platforms and collaborative workflows. This evolution addresses systemic issues such as inflexibility and disconnected communication, enhancing supply chain responsiveness, sustainability, and profitability.

General Merchandise

Industry Challenges
Capabilities
Business Impact
Case Studies
Industry Insights

Industry Challenges

How to meet high consumer expectations across the omni-channel experience and still be profitable

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Capabilities

Best in class end-to-end from demand forecasting to order fulfillment

Optimize merchandising and pricing for every store

Achieve customer-centric retailing with better space planning, innovative merchandising programs, and targeted price promotions that are customized for each store’s performance and demographics, all from one source of truth running your strategic planning and demand management.

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Maximize space, boost sales and profitability

Gain a comprehensive and accurate understanding of available space so your in-store teams can maximize shelf and floor space. Considering each store's physical capacity constraints, Blue Yonder’s AI-driven assortment strategies can showcase product mixes tailored to local consumer and location demographics.

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Lifecycle pricing from launch to clearance

Gain insights necessary to keep prices competitive and help maximize profits with intelligent, fully automated pricing and promotion methodologies that work across the product lifecycle.

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Prepare for disruption, deliver with confidence

Blue Yonder's inventory planning and management capabilities optimize inventory replenishment for regular and seasonal items, enabling retailers to detect, analyze, plan, and adapt to real-time changes in supply or demand. As changes occur in the production network and consumer marketplace, AI makes distribution decisions autonomously with minimal need for human intervention.

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Seamless experiences from warehouse to last mile and back

Deliver a flexible, streamlined and consistent shopping and returns experience from first interaction to last mile by unifying data from warehouses, distribution centers, internal and outsourced logistics networks and last-mile partners.

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Smarter labor, flexible delivery, real-time results.

To attract and retain a quality workforce, understanding your team members’ needs matters—including what scheduling flexibility means to each person. Address your labor challenges with applications that provide flexible scheduling, time and attendance, simplified labor compliance, and employee self-service.

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Streamline returns for increased efficiency and customer satisfaction

Transform the way you handle returns with convenient self-service for your customers and digitized returns management that’s optimized for speed and efficiency. Consolidate deliveries, block out-of-policy returns, and give store staff and warehouse operatives the guidance they need to ensure every returned item is dispositioned efficiently and always reaches the right place.

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Break enterprise boundaries to increase agility

Coordinate efforts across your complex fabric of trading partners for improved return on capital, lower cost to serve, and faster time to market. As variability and volatility increase, digital supply chain networks are critical to adjust to change faster and smarter.

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Blue Yonder delivers results

Up to

decrease inventory levels

Up to

increase annual and/or comp-store sales

improvement in forecast accuracy

Business Impact

Excel in supply chain with end-to-end AI-driven automation

Accurately forecast inventory

Blue Yonder’s demand planning and inventory forecast solutions improve inventory forecast accuracy, reducing out-of- stocks, and increasing on-shelf availability, providing a better shopping experience for customers.

Optimize merchandising space and logistics placement

Optimize planning at the individual store level to optimize the location, space, and customer profile of stores for optimal synergies across functions.

Unify fulfillment and returns management

Give full inventory visibility to your online shoppers, allowing them to pick and choose the best products based on fulfillment times. An accurate and real-time Available-to-Promise microservice connects with in-store fulfillment and last-mile delivery to provide the most cost-efficient fulfillment method to ensure customer satisfaction.

General Merchandise

Unlock 12x ROI with a true end-to-end supply chain platform

End-to-End Planning & Execution

Blue Yonder Network

AI & Machine Learning

Data Cloud & Platform

Composable Journeys

Professional Services

User Experience

Our solutions have the power to unveil the hidden.

ICON 2026

Blue Yonder unveils advanced AI-driven Cognitive Solutions

Accelerate Informed Decisions With AI Built for Supply Chain

Demystifying AI for Supply Chain Leaders

Reorganizing for AI: How Supply Chain Leaders Have to Adapt

Success stories showcase the transformative impact we've had on their businesses.

DHL

Carlsberg Group

Walgreens

Browse all our resources: whitepapers, guides, reports and more.

How AI-Enabled Planning Will Improve Your Supply Chain Performance

2025 Supply Chain Compass: How Supply Chain Leaders Are Navigating Complexity

Beyond Silos: Evolving to an Enterprise Supply Chain

ICON 2026

Assortment, space, inventory, logistics, workforce — optimized in unison

How to meet high consumer expectations across the omni-channel experience and still be profitable

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Best in class end-to-end from demand forecasting to order fulfillment

Optimize merchandising and pricing for every store

Maximize space, boost sales and profitability

Lifecycle pricing from launch to clearance

Prepare for disruption, deliver with confidence

Seamless experiences from warehouse to last mile and back

Smarter labor, flexible delivery, real-time results.

Streamline returns for increased efficiency and customer satisfaction

Break enterprise boundaries to increase agility

Loading component...

Blue Yonder delivers results

Excel in supply chain with end-to-end AI-driven automation

Accurately forecast inventory

Optimize merchandising space and logistics placement

Unify fulfillment and returns management

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Success stories in General Merchandise

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Industry insights

Any questions?

Let’s talk!

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Why Blue Yonder

About Blue Yonder

Partners

Unlock 12x ROI with a true end-to-end supply chain platform

End-to-End Planning & Execution

Blue Yonder Network

AI & Machine Learning

Data Cloud & Platform

Composable Journeys

Professional Services

User Experience

Our solutions have the power to unveil the hidden.

ICON 2026

Blue Yonder unveils advanced AI-driven Cognitive Solutions

Accelerate Informed Decisions With AI Built for Supply Chain

Demystifying AI for Supply Chain Leaders

Reorganizing for AI: How Supply Chain Leaders Have to Adapt

Success stories showcase the transformative impact we've had on their businesses.

DHL

Carlsberg Group

Walgreens

Browse all our resources: whitepapers, guides, reports and more.

How AI-Enabled Planning Will Improve Your Supply Chain Performance

2025 Supply Chain Compass: How Supply Chain Leaders Are Navigating Complexity

Beyond Silos: Evolving to an Enterprise Supply Chain

ICON 2026

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Best in class end-to-end from demand forecasting to order fulfillment

Optimize merchandising and pricing for every store

Maximize space, boost sales and profitability

Lifecycle pricing from launch to clearance